Our Reason
All can benefit from hiring a virtual assistant. The biggest reason is simple, more time spent on important tasks means better returns. You can now dedicate your valuable time on tasks that generate profits.
Benefits
We take over your day to day tasks, so you can focus on the work only you can do which in the end will generate higher returns.
Privia-Approved, On-Site Support Agents
Our locally based, Privia-approved team provides expert call center support directly from our office. We manage CRM, patient interactions, and more, ensuring seamless, personalized service for your practice.
Virtual Assistants
Our skilled virtual assistants can take care of everything from emails to events, adapt quickly to changes, they are always up to date on the latest technology and are here to solve your problems.
We're different
Our VAs, unlike other companies, only focus on one thing: what you need, specifically the needs you want to cover. Our VAs not only focus on the assigned tasks, but more importantly, they strive to understand your daily operations and workload, and proactively try to help you as best as possible.
What We Offer
All can benefit from hiring a virtual assistant.
Virtual assistant skills.
Virtual assistants and virtual personal assistants are adept at administrative tasks such as:
- Acting as a first point of contact.
- Managing calendar and organizing meetings and appointments.
- Organizing events and conferences.
- Reminding the manager/executive of important tasks and deadlines.
- Typing, compiling and preparing reports, presentations and correspondence.
- Managing databases and filing systems.
- Implementing and maintaining procedures/administrative systems.
- Liaising with staff, suppliers and clients.
- Collating and filing expenses.
- Conducting research on behalf of the manager.
- Organizing the manager’s personal commitments including travel or childcare
Higher-level tasks that may require more experienced candidates include:
- Creating reports (Excel-based reports or PowerPoint presentations).
- Developing and organizing company databases.
- Creating office memos and official company forms or documents.
- Handling projects and following up with task owners
- Taking on research activities.
Virtual assistant experience:
- Junior – A junior virtual assistant has 1-2 years of relevant experience..
- Intermediate – Typical intermediate virtual assistants have 2-4 years of relevant experience.
- Senior – Most senior virtual assistants have 4+ years of relevant experience..
Virtual assistant tools
Most virtual assistants have knowledge in:
- MS Office: Outlook, Word and Excel
- MS PowerPoint, if preparing presentations is part of the role.
- Digital file-sharing tools such as Dropbox or Google Drive.
- Virtual communication systems such as Skype and Slack.
- Project management tools.
Services
Administrative Virtual Assistants
Our Virtual Assistants will handle your administrative tasks like CRM management, call management, email management, calendar management, administrative support, phone and much much more!
Virtual Inside Sales Agent
Hire an experienced VA to handle inbound prospecting calls, screening and qualifying leads, following up on leads and customers, and most importantly, lead nurturing – these virtual inside sales assistants create opportunities and improve their results.
Privia-Approved Healthcare Support
As a Privia-approved call center, we provide unparalleled support to healthcare practices, ensuring seamless communication, efficient appointment management, and top-notch patient care. Our approval underscores our commitment to meeting the highest standards in healthcare support services.
Frequently Asked Questions
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How long does it take to get virtual assistant or team up and running?
We only need one to two weeks to get you up and running with a single RE VA. If you require a team we normally take no longer than three to five weeks to get your team set up.
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What are the cost benefits of using your VA’s?
You only pay for what you need, no need to manage, train or supervise your VA. We take care of everything for you, nuts to bolts. We are a one stop shop. We normally see a reduction of 70% in cost by hiring us to handle you day to day needs.
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What are the qualifications and skills of a great virtual assistant?
Successful virtual assistant skills include:
Experience assisting in an administrative form.
Time management and excellent verbal and written communication skills.
Knowledge of organizational tools.
A high level of accuracy and attention to detail.
Knowledge of various markets (real estate, loans, medical, etc.), their terminology and current trends. -
How can I ensure quality when hiring virtual assistants?
We are your talent acquisition team. Our in-house recruitment team is consistently evaluating your VA, we are consistently training and up training your team. If you are not happy we are not happy. However, we make sure we are evaluating your team, whether it's a team of one or many, that our standards are exceeded on every call every day.
Contact Us
Location:
845 15th Street
Suite 103-4925
San Diego, CA 92101
United States
Email:
info@stellarcomgrp.com
Call:
619.927.0402